Go live
Link a property, check what it says, and take it live.
On this page
A property's state shows in the list on Properties › All, and next to its name on its own screen.
| State | What it means |
|---|---|
| Not connected | Not linked to a property in your reservation system yet. |
| Preview | Linked, but not live yet. |
| Live | AI agents can read it. |
| Demo (hidden from AI) | Set as a demonstration on the Settings tab. Even when live, AI does not see it. |
Link a property
Once your reservation system is confirmed, the console opens a screen such as Beds24 is connected. The Properties in Beds24 table lists the properties in your reservation system.
Enter the website
In the Website column of each property you want to publish, enter that property's website. Websites you have added are offered as you type. A website not linked yet may already be filled in.
Press Prepare
The website is saved and the property's Facts tab opens. The property moves to Preview. Nothing goes live yet.
See your properties takes you to Properties › All. To come back to this screen later, press Review the links on the integrations tab of Properties.
If you press Prepare with no website entered, the row says "Enter this property's website first." Entries with no room count are listed apart, under Other entries. A day-use plan or a test entry needs no link.
Check the facts
In Properties › All, press a property to open it. It has three tabs, Facts, Preview and Settings, and opens on Facts. Above the tabs are the property's state and how many facts are left before it can go live.
Under Required to be listed, the Facts tab lists the six facts a property needs before it can go live. As the tab says, "Six facts are needed to go live. Agents see exactly what you save here."
Let them fill in themselves
Most of the six fill in without typing. We recommend this order:
- From your reservation system and your website: when you open the property, whatever we could read is already in, with a line such as "4 fields filled in from your website and booking system." A fact read from your site is marked From your website, with the page it came from.
- With Fill in from text or a file: paste a brochure, a booking site's description or an email draft, or add a file (PDF, Word, Excel or text). AI reads it and fills the empty facts; where a fact already has a value, the one from your text is offered as a choice. What you paste is not kept.
- From your AI assistant: once you connect an assistant, it can draft the facts for you. You check them before they go live (see Checking the drafts).
Nothing is listed until you save it. Type in only what is left.
| Fact | Typing it in |
|---|---|
| What does a night cost for my dates and party? | From your reservation system. Nothing to enter. |
| Check-in from / check-out by? | Pick from a list. |
| Can I cancel? Free until when, what penalty, no-show charge? | Pick how many days before from a list, then enter the fee as a percentage. |
| Where exactly is it? (postal address) | Type it in. |
| How far is it from the nearest station / airport, and how do I get there? | Type it in. |
| How many people can stay in a room (adults / children)? | Type it in. |
Check-in and check-out, and the cancellation policy, can be entered once for every property. On the Defaults tab of Properties, fill in Defaults for all properties and press Save for all properties.
Check and save
Check what is there
Correct anything that is wrong.
Save
While something is unsaved, a button such as Save 7 changes shows at the bottom of the screen. Press it. Once all six are in, the screen says "6 saved. All six facts are in.", with Go live beside it.
A saved fact says Saved. To change one, press Edit.
Check the preview
The Preview tab shows what AI is told.
| On the tab | What it is |
|---|---|
| What AI is told | What AI uses to answer a traveller about this property. A fact not filled in yet says Not filled in. |
| The page AI reads (English) | The page AI actually reads. Open in a new tab opens it in a tab of its own. |
An Owner or a Manager also sees Share a preview link. That link opens without signing in, until the date shown. Use it to show the page to your web person or a partner.
Go live
Only an Owner or a Manager can go live. Go live sits at the top of the property's screen, on every tab. The line beside it depends on the property:
| It says | What to do |
|---|---|
| "Connect a reservation system first." | The property is not linked yet. Connect your reservation system (Beds24, Channex). |
| A line such as "2 more to fill in before going live." | Fill in the missing facts on the Facts tab. |
| "Ready to go live: all six facts are in." | You can go live. |
Press Go live
With all six facts in, press Go live.
Check the result
The screen says "Live. AI can read this page now." and the property's state becomes Live. The address of the page agents read shows too.
Stop being live
On the Settings tab, under Stop serving it, press Back to preview. The property goes back to Preview, and AI agents can no longer read it. Its facts and preview stay, so you can go live again at any time.